Milh
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Smart Queue Management

Digital waitlists, real-time tracking, and multi-channel notifications. Keep guests informed, reduce no-shows, and eliminate the chaos of managing waitlists during peak hours.

5 min setup
40% fewer no-shows
94% wait accuracy
70% less host workload

The Traditional Waitlist Problem

For Guests
  • "How much longer?" - No visibility into queue progress
  • Must stay near host stand to hear name called
  • Miss your turn if you step away
  • No updates on delays or changes
For Hosts
  • Illegible handwriting and lost clipboard pages
  • Constant interruptions for status inquiries
  • Calling names in loud environments
  • 15% no-show rate wastes prime tables
For Managers
  • No visibility into current queue status
  • Can't analyze patterns or peak hours
  • No data for staffing decisions
  • Guest complaints with no evidence to resolve

Core Features

Everything you need to manage your queue professionally

QR Code Self Check-in
Guests scan, fill a simple form, and join the queue in 20 seconds. No app download needed.
  • 70% of guests use self-service
  • Reduces host workload significantly
  • Automatic phone number capture
Multi-Channel Notifications
Reach guests through their preferred channel. SMS, WhatsApp, and Web Push all supported.
  • 99.2% SMS delivery rate
  • 94% WhatsApp open rate
  • Two-way messaging support
Real-Time Guest Tracking
Guests see their exact position, estimated wait time, and get notified when their table is ready.
  • Live position updates
  • Countdown timer when ready
  • Works on any smartphone
Smart Wait Time Estimation
Machine learning algorithm considers party size, time of day, and historical patterns for accurate estimates.
  • 94% accuracy within ±5 minutes
  • Dynamic recalculation every 60 seconds
  • Self-improving over time
Live Host Dashboard
Single screen showing entire waitlist with real-time updates, status indicators, and one-tap actions.
  • Add party in under 15 seconds
  • Color-coded status indicators
  • Works on tablet, phone, or desktop
Analytics & Insights
Real-time metrics during service and historical reports for optimization.
  • Peak hour identification
  • Wait time accuracy tracking
  • AI-powered recommendations

How It Works

01

Guest Joins Queue

Scan QR code at entrance or host adds manually. Takes 15-20 seconds.

02

System Tracks & Notifies

Real-time position updates, smart wait estimation, automatic notifications.

03

Table Ready

Guest receives notification, confirms arrival, and gets seated smoothly.

Simple Pricing
One plan with everything included. No hidden fees.
$79/month
  • Unlimited parties/month
  • Unlimited WhatsApp messages
  • Unlimited locations
  • QR code self-check-in
  • Real-time guest tracking
  • Multi-channel notifications
  • Analytics & reporting
  • Custom branding
  • Priority support
Start Free Trial

30-day free trial

Frequently Asked Questions

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Ready to Transform Your Queue?

Start your 30-day free trial today. No credit card required.

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